Mind Matters NE CIC

Mental health and wellbeing support in Newcastle and North Tyneside

A community-led social enterprise offering free and funded wellbeing programmes, with a separate route for private therapy and counselling.

Community Cyling group Bike and Banter delivered by Mind Matters NE, Newcastle Upon Tyne

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Need help now?

We’re not a crisis service. Call 999, NHS 111, or Samaritans free on 116 123

Who we are

Mind Matters NE CIC is a social enterprise rooted in lived experience and community connection. We offer practical, people-centred support that helps people look after their mental wellbeing through small steps, shared experiences and local partnerships. Our work is built on compassion, inclusion and empowerment.

Helen and Ratan, co-founders of Mind Matters NE, in their cycling kit

Find the right support for you

There are two separate ways to get support from us.

Free and funded

Community wellbeing programmes

Group activities to help you connect, get active and build confidence. These aren’t therapy or treatment, just a friendly place to start.

Paid service

Private therapy and counselling

Confidential one-to-one sessions with qualified professionals. This is a separate, paid service that helps us offer support to everyone.

Our community programmes and funded projects

Free and funded activities across Newcastle and North Tyneside.

Mind Matters NE community cycle lead rider in cycling kit

Bike and Banter

Free weekend group rides for adults, with a coffee and cake stop. Bikes and helmets provided.

Find out more

A counsellor speaking to a client as  part of Doorstep Connections programme

Doorstep Connections

We come to you. Gentle support at home to help you rebuild confidence, one small step at a time. Find out more
Connect and Thrive group members having a chat over a coffee

Connect and Thrive

For adults out of work: weekly activities, coaching and practical help to build confidence and plan your next steps. Find out more
Big Bike Revival community cycling session meet up delivered bu Mind Matters NE, Newcastle

The Big Bike Revival

Not cycled for a while? Free led rides and learn-to-ride sessions from our Bike Hub at Benfield, with bikes provided.
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Referring someone?

GPs, social prescribers, employment services and voluntary and community organisations can refer people to our programmes. We’ll contact them to talk it through.

What people say

I moved to the area for my job and have never really explored the area or made friends outside work. A friend suggested I come along to the Saturday morning sessions. Whilst I can’t go every week, when I do, it’s great to meet up with the other cyclists who go. The Cycle Leads always make sure everyone is having a good session and adjust the routes if needed. Love stopping off for coffee, cake and a natter mid-session.

Rachel P

Bike and Banter rider

Health issues meant I stopped being active, which was really frustrating, as I had previously been a very keen and experienced cyclist. Taking part in the community cycling sessions has helped me rebuild my confidence. The group is supportive, and it’s been great connecting with others and getting back on my bike. Thank you!

David T

Bike and Banter rider

Ready to get started?

Not sure where to start? Get in touch and we’ll help you find the right support. You can also ask your GP or social prescribing link worker to refer you.

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